Dare2b Reviews

The delivery of the items was fine. 1 item was missing that I have been informed of and already refunded. I want to return articles that do not fit, but I live in Belgium and cannot make a return. I don't get an answer to my emails asking where I can bring my items to return. I'm also afraid I'll never see my money if I returned them through the post, and I don't have an address either. Very poor after sales customer service. I can 't log in anymore on the website. I am very disaponted.

Brought a coat.
Size too small.
Went through process for refund. (order: 41428217)
Payment went through but website then said 'error' - pick up for delivery never came despite payment being taken. Emailed customer services many days ago - still no reply or solution or telephone number. Avoid.

I bought a pair of XXL ski pants as the owner's XL ones were rather too snug. Very disappointed to find that the XXL ones were equally snug. Very poor sizing and appalled to discover that it costs £3.80 to return item. Will not use again.

Ordered a pair of black framed ski goggles and recieved a white pair. Emailed customer services which stated a response within 72hrs which didn't occur, resulting in a follow up email which was answered 24hrs later. There was no option for the correct item to be sent, just a return instruction. The only option was to order a new pair with with a free delivery voucher. However, there arent any ski goggles leaving no time to find a replacement. We have had some decent Dare2b items in the past, but this recent experience has put me off making further purchases.

Husband had purchased a jumper from Dare to Be which unfortunately is faulty and needs to be returned. After numerous emails regarding the return of this item ,he still has had no response whatsoever. It's a shame as we both love the clothing range but will never buy again from this company online.
I do hope you as a company will respond to my husband's emails on Monday morning as he intends to take this further as we as a customer have consumer rights. I'm sure in this current climate you don't need negative feedback posted everywhere.

Ordered 5 items but only 2 have arrived. Not ideal as I'm going skiing in 2 days. Im hoping Dare 2 b rectify this ASAP.

UPDATE*** you will see dare 2b replied to this review and told me to email them. I have sent numerous emails to this address with no reply. Shocking how they respond quickly to a review but not their own support email. Please do not use this company!!

Absolutely appalling customer service!
Wrong items were sent, there is no contact number to call or chat box, very slow to respond to emails, 5-7 working days on average.
It’s been nearly a month and I have still not received my refund even though they have the returned parcel of the incorrect item.

Dare2b you have a good product but if you are going to sell online you need a good customer service that can deal with basic problems.

Order number: 41162884

I purchased two pairs of sliders. Never ordered from this company before so I thought I would give it go. I contacted the company on Tuesday 17th January 2023 informing them the sliders are not fit for their purpose. I go to swim nearly everyday and needed the sliders around the pool. There appears to be a design fault with the sliders they collect water. The strap at the top of the sliders appear to be made from PU leather yet it is reinforced with foam underneath, the foam collects the water. They will not last and I wanted the company to investigate. The company response email says we will contact you within 72 hours. No response. Disappointing first experience using this company. Order number 41292391

Delivery was lost by Evri - not Dare 2b's fault (although they could use a reliable courier) but the fact they took over a week to respond to my message (rather than promised 72 hours) meant I never had a chance at Evri finding it. And now the item is out of stock so thanks for the refund, but it doesn't help!!

Easy to order online and the items arrived very quickly. I bought 2 tops and I love them. I use them for walking and playing golf. I’m usually a size 10 but I ordered a size 12 as I find Dare 2B slightly on the “fitted” side. Also I want to wear something under the top and be able to move. They are perfect.

The Dare 2b clothing that we ordered fit perfectly in the main and was great quality. We did however have one item that arrived that was the wrong size but was in a bag marked the right size but I have to say customer services were amazing. I used the online chat and they apologised and organised the return quickly and were extremely helpful. I was even sent a copy of the dialogue afterwards and the refund came through very quickly.

I have been wearing D2B jackets for a few years now. I would never purchase any other make. I find D2B jackets very good value for money, they protect from the elements extremely well, and they are very very stylish! Perfect!

I bought during the sale, and got some great bargain ski wear for my daughter. It was shipped promptly, and upon receipt, I’m happy with the quality of the clothes.

Dare2b lose a star for shipping with Evri. Parcel took 4 weeks to arrive, and frankly, I feel lucky to have received it at all.

While quality is good, I won’t buy from Dare2b again while they continue to use Evri

Buying online was quick and easy (I picked up in store). Gloves were reduced and inexpensive. They are warm (fleece fingers inside a mitten outer) and probably fine around town, but they are not well-made. After a week of skiing they showed obvious signs of wear and tear. I'll probably replace with something more robust (and more expensive).

I am very unhappy that I have had to pay for returns. When you buy things online y you ou can never be sure if the fit and I will now only ever buy from companies that do free returns. I will never use your company again.